FAQ

Centres

Are your blood withdrawal centers accessible for persons with reduced mobility?

Most of our centers are accessible for persons with reduced mobility. To view the list of these centers, please click here

Are your blood withdrawal centers open in the afternoon?

Please click here to view our opening hours.

Are your blood withdrawal centers open Saturdays?

Most of our centers are open on Saturdays. Please click here to view our opening hours.

Shall I get an appointment for a blood test?

No, except in a few cases, there is no need to make an appointment for most blood tests. Click here  to check our opening hours.
Some tests may require an appointment since they may be subject to restrictions related to time and place. 

Please contact us for more information on (+352) 780 290 1.

Call our Service hotline if you need a blood sample collection for a child or for a microbiologic sample.

Login

How can I get the results of my tests? Can I access my results online?

The PATLogin (available on www.labo.lu) lets you keep track of all your test results on the web.

You can get the PATLogin registration form:

In all our blood withdrawal centers or for download on www.labo.lu.
Fill in the form and bring it back personally to one of our centers upon presentation of a valid identity card.

Lab results online - What are the advantages of this online service?
  • It is a free service
  • Safe and quick access to your results
  • Clear graphic representation of your results
  • Historic of your previous results
  • Some results can be sent by SMS (Quick, INR)

CNS

What analyses are not reimbursed by the National Health Fund (Caisse Nationale de Santé, CNS)?

With the new nomenclature of acts and services provided by clinical biology and medical analysis laboratories, applicable as of January 1st 2018, many biological analyses are not (totally or partially) reimbursed by the National Health Fund (CNS).
For more information you can contact us on (+352) 780 290 445 Monday to Friday from 7 am to 4 pm.

Bloodwithdrawal

Can I get my Quick/INR results by SMS?

On request, it is possible to receive your QUICK/INR results by SMS (see PatLogin).

Do you offer at-home blood sample collection service?

Blood sample collection services are available on request on (+352) 780 290 1.
Please make an appointment the day before and call our Service team.

Our nurse will travel to your place early in the morning between 7 am and 12 am to collect the blood samples as ordered.
If at any point you are  unsure if fasting is required, contact your doctor.
When at-home blood test is ordered, please make sure that the mention “Blood sample collection at home” is written on your medical prescription, as well as the relevant justification. Additional (travel) expenses will be reimbursed by the CNS only if at home blood sample collection is medically justified.

Gestational diabetes: How long is the oral glucose tolerance test?

Oral glucose tolerance test (OGTT) is used during pregnancy for diagnosing gestational diabetes. Preparation for the oral glucose tolerance test involves fasting overnight. The test will measure blood glucose levels several times over a period of 2 or 3 hours (depending on your medical prescription).

Please call us on (+352) 780 290 1 to make an appointment for the OGTT.

How can I take an anonymous HIV testing?

You can get tested anonymously in all our centers. With an anonymous HIV testing, the result is reported using a numbered code. You will get this code after blood collection. The results will be available within 2 or 3 days and can be communicated on request by phone (+352) 780 290 1.
Since the test is anonymous, you will not receive a copy of the results.
You can also get a nominal testing prescribed by your physician.

How long is my medical prescription valid?

A medical prescription for laboratory diagnostics is valid for 2 months. Your physician can extend the date of validity up to 6 months.

How to prepare for blood sample collection at home?

 Make sure that « At-home blood collection » is written on your prescription.

  • Call our « hotline » on (+352) 780 290 1 to get an appointment (only the date without precise time) for blood sample collection at home.
    You can call our hotline Monday to Friday from 7 am to 6 pm and Saturday from 7 am to 12 am.
  • Prepare your social security number (matricule).
  • Give your full name or the name of the person (child, parent) for whom you make an appointment.
  • Please give the full address with the street name, house number and floor (if applicable), Zip code and city. If the name on the door is different, please specify.
  • A phone number for emergency.
Is an appointment required for blood sample collection for a child?

Laboratoires Réunis offers a special service for blood sample collection for children aged less than 3 years.

Please contact us on (+352) 780 290 1 to get an appointment for your child.

I’m expected to fast prior to testing. What does this mean?

 If you have been requested to fast, please follow the instructions below:

Do not eat for a period of 8-12 hours prior to testing.
Do not drink alcohol, no juice, no soft drink.
Avoid smoking during the fasting hours.
You can have a beverage without sugar (water, coffee or tea).

What are EMLA patches used for?

EMLA patches are local anesthetics with special agents which allow the products to pass through the skin. The numbing effect of the agents reduce the pain. ELMA is a prescribed pharmaceutical product and it is fully appropriate for children who may fear the needles. EMLA patches must be applied at least one hour prior to having the blood sample collected.
Please call the laboratory if you have questions about how and where to put EMLA. Tel. +352 780 290-1

What tests require fasting?

Fasting is necessary for certain tests because the nutrients in recently consumed foods and beverages can impact your test results. Tests to determine glucose usually require fasting and lipids levels (cholesterol etc.) may occasionally require fasting. Your health care provider will advise you at the time of his or her ordering the test, if fasting is required for your tests.
If you need more information, you can also contact us on (+352) 780 290-1.

Workplace blood sampling service with the goal of “health prevention for your employees”.

Laboratoires Réunis offers your company all-round service at your workplace including all the medical supplies and equipment required, qualified nurses, transportation to our laboratory and sample analysis. Your employees can obtain a series of laboratory testing and diagnostics in the context of preventive medicine and health at work.

Our “workplace blood sampling services” are available on request on (+352) 780 290 1.

A qualified nurse will visit you at your workplace to perform the sample collection required.

 For more information you can contact us:

Contact: Gwendy Stephany

Tel: +352 780 290-1

Fax: +352 788 894

E-Mail: gwendy.stephany@labo.lu

Address: Laboratoires Réunis
38, rue Hiehl
L-6131 Junglinster

Services

Do you also provide nursing care (bandage, infusion, injection) in your blood centers?

You can rely on high quality nursing care services provided by Gesond.lu (Gesondheets-Service Lëtzebuerg S.A.) in our former 30 blood centers.
With more than 70 nurses, who are all licensed and experienced, Gesond.lu ensures the continuity and the safety of care in its own centers but also at your home.

For more information about opening hours and addresses of all Gesond.lu centers, click there.  

To make an appointment, click here. 

In which language can I receive my results?

Patients have the right to access their own health information including tests results but they also have the need of understanding this information. Fully aware of this aspect, Laboratoires Réunis provides multilingual services, to better serve our patients.

Multilingual services are provided by our hotline, our blood collection center but also on our website. The report of your test results can be delivered in English, French or German.

Labresults

Can I get my Quick/INR results by SMS?

On request, it is possible to receive your QUICK/INR results by SMS (see PatLogin).

Can I get my tests results on the phone?

Excepted for some tests as listed below, results will not be given by phone for reasons of confidentiality.
HCG (pregnancy test) with numbered code (received during blood sample)
HIV with personal number (received during blood sample)
Anonymous HIV testing with an order reference

 

How can I get the results of my tests? Can I access my results online?

The PATLogin (available on www.labo.lu) lets you keep track of all your test results on the web.

You can get the PATLogin registration form:

In all our blood withdrawal centers or for download on www.labo.lu.
Fill in the form and bring it back personally to one of our centers upon presentation of a valid identity card.

In which language can I receive my results?

Patients have the right to access their own health information including tests results but they also have the need of understanding this information. Fully aware of this aspect, Laboratoires Réunis provides multilingual services, to better serve our patients.

Multilingual services are provided by our hotline, our blood collection center but also on our website. The report of your test results can be delivered in English, French or German.

Lab results online - What are the advantages of this online service?
  • It is a free service
  • Safe and quick access to your results
  • Clear graphic representation of your results
  • Historic of your previous results
  • Some results can be sent by SMS (Quick, INR)

Spermiologie

Do you perform Semen analyses?

Yes, semen analyses can be carried out on request in our center located in Kirchberg.

1, rue Joseph Leydenbach, L-1947 Luxembourg. (Near Elite Women's Health Center)

For more information, you can contact us on (+352) 780 290 1.

NIPT

Is it possible to get a noninvasive prenatal testing (NIPT)?

Is it possible to get a noninvasive prenatal testing (NIPT)?
Yes, we also perform noninvasive prenatal testing. Please note that the NIPT is only available in 8 of our centers, the address of which is listed below:

Junglinster

38, rue Hiehl Z.A.C. Laangwiss

L-6131 Junglinster

Monday-Wednesday: 6:30 am – 5 pm / Thursday: 6:30 am -12 am

 

HRS - Hôpital Kirchberg

9 Rue Edward Steichen

L-2540 Luxembourg

Monday-Wednesday: 07:00 am – 6 pm / Thursday: 7 am – 12 am

 

HRS - Zithaklinik

36 rue Sainte Zithe

L-2763 Luxembourg

Monday-Wednesday: 07:00 am – 5 pm

 

HRS - Clinique Ste. Marie

107, rue de Luxembourg

L-4221 Esch-sur-Alzette

Monday-Wednesday: 07:00 am - 12:00 am

 

Luxembourg - Neudorf

456-458, rue de Neudorf

L-2222 Luxembourg

Monday-Wednesday: 07:00 am - 12:00 am

 

Luxembourg - Glacis *

1, rue des Glacis

L-1628 Luxembourg

Monday-Wednesday: 06:30 am - 12:00 am

 

Grevenmacher *

35, route de Trèves

L-6793 Grevenmacher

Monday-Wednesday: 07:00 am - 11:00 am

 

Remich *

14, route de l'Europe

L-5531 Remich

Monday-Wednesday: 07:00 am - 11:00 am

 

Luxembourg - Bd Pétrusse

Centre médical

96, boulevard de la Pétrusse

L-2320 Luxembourg

Monday-Friday: 07:00 am - 11:00 am


* Centre Gesond.lu (www.gesond.lu)

HIV

How can I take an anonymous HIV testing?

You can get tested anonymously in all our centers. With an anonymous HIV testing, the result is reported using a numbered code. You will get this code after blood collection. The results will be available within 2 or 3 days and can be communicated on request by phone (+352) 780 290 1.
Since the test is anonymous, you will not receive a copy of the results.
You can also get a nominal testing prescribed by your physician.

Woman Health

Can I get my beta-HCG tests results on the phone?

Results will not be given by phone for reasons of confidentiality ,excepted for the pregnancy beta-HCG test-result.
You will get a numbered code (received during blood sample). By indicating this code during your call, you will get the lab-result.

 
 

 

Do you also provide nursing care (bandage, infusion, injection) in your blood centers?

You can rely on high quality nursing care services provided by Gesond.lu (Gesondheets-Service Lëtzebuerg S.A.) in our former 30 blood centers.
With more than 70 nurses, who are all licensed and experienced, Gesond.lu ensures the continuity and the safety of care in its own centers but also at your home.

For more information about opening hours and addresses of all Gesond.lu centers, click there.  

To make an appointment, click here. 

Is it possible to get a noninvasive prenatal testing (NIPT)?

Is it possible to get a noninvasive prenatal testing (NIPT)?
Yes, we also perform noninvasive prenatal testing. Please note that the NIPT is only available in 8 of our centers, the address of which is listed below:

Junglinster

38, rue Hiehl Z.A.C. Laangwiss

L-6131 Junglinster

Monday-Wednesday: 6:30 am – 5 pm / Thursday: 6:30 am -12 am

 

HRS - Hôpital Kirchberg

9 Rue Edward Steichen

L-2540 Luxembourg

Monday-Wednesday: 07:00 am – 6 pm / Thursday: 7 am – 12 am

 

HRS - Zithaklinik

36 rue Sainte Zithe

L-2763 Luxembourg

Monday-Wednesday: 07:00 am – 5 pm

 

HRS - Clinique Ste. Marie

107, rue de Luxembourg

L-4221 Esch-sur-Alzette

Monday-Wednesday: 07:00 am - 12:00 am

 

Luxembourg - Neudorf

456-458, rue de Neudorf

L-2222 Luxembourg

Monday-Wednesday: 07:00 am - 12:00 am

 

Luxembourg - Glacis *

1, rue des Glacis

L-1628 Luxembourg

Monday-Wednesday: 06:30 am - 12:00 am

 

Grevenmacher *

35, route de Trèves

L-6793 Grevenmacher

Monday-Wednesday: 07:00 am - 11:00 am

 

Remich *

14, route de l'Europe

L-5531 Remich

Monday-Wednesday: 07:00 am - 11:00 am

 

Luxembourg - Bd Pétrusse

Centre médical

96, boulevard de la Pétrusse

L-2320 Luxembourg

Monday-Friday: 07:00 am - 11:00 am


* Centre Gesond.lu (www.gesond.lu)

Nursing care

Do you also provide nursing care (bandage, infusion, injection) in your blood centers?

You can rely on high quality nursing care services provided by Gesond.lu (Gesondheets-Service Lëtzebuerg S.A.) in our former 30 blood centers.
With more than 70 nurses, who are all licensed and experienced, Gesond.lu ensures the continuity and the safety of care in its own centers but also at your home.

For more information about opening hours and addresses of all Gesond.lu centers, click there.  

To make an appointment, click here. 

Genetic

For DNA tests - What documents are required?

For all analyses, you may need following:

A medical prescription (ordonnance)
Your social security card (card registration with the CNS).
If you don’t hold a CNS card, please show a valid identity card.

For DNA tests:

Genetic testing is subject to strict legal regulation and requires your declaration of informed consent duly signed.

Your declaration of payment may also be required for all tests not eligible for reimbursement by the CNS ( Caisse Nationale de Santé). These forms are available in our specimen collection centers or for download here:

Payment

What payment methods are available?

Laboratoires Réunis provides a fast and secure online payment system. Your order will be carried out upon successful authentication of payment. Please note that this operation may take several minutes.
Please provide the invoice number and the customer reference number (6 digits) in order to ensure the accurate allocation of your payment to your account.

You can settle your invoice also by credit card, bank transfer or cheque.

Labtests

Can I be tested without a medical prescription?

Yes, it is possible to have tests performed without a medical prescription.

In this case, you will have to bear the costs since the CNS does not cover the expenses for tests performed without a medical prescription.

Please inform the nurse at the blood withdrawal center about the tests you want to perform and you will be given the price of the tests. 

For Labtests - What documents are required?

For all analyses

Medical prescription (ordonnance)
Your social security card (card registration with the CNS).
If you don’t hold a CNS card, please show a valid identity card.

For DNA tests

Genetic testing is subject to strict legal regulation and requires your declaration of informed consent duly signed.

Your declaration of payment may also be required for all tests not eligible for reimbursement by the CNS ( Caisse Nationale de Santé). These forms are available in our specimen collection centers or for download here: